Reschedule a booking
Change the date and time of a confirmed or accepted booking using the booking confirmation page.
Updated January 15, 2024reschedulebookingsdatetimeconfirmation
Overview
Customers can reschedule a confirmed or accepted booking directly from their booking confirmation page without needing to contact the host.
Steps to reschedule a booking
- Open the confirmation page — Use the link provided in your confirmation email or SMS.
- Click Reschedule — Select the "Reschedule" button on the confirmation page.
- Select a new date and time — Choose from the available options.
- Confirm the change — Click Reschedule again to finalise the new date and time.
What happens next
After rescheduling you will receive:
- A cancellation confirmation for the original booking
- A new booking confirmation for the rescheduled appointment
Both notifications are sent via the same channels (email and/or SMS) as the original booking.