Booking system testing

Find the bugs in your booking system before your customers do

We test booking systems the way customers use them: every path from a free slot to a paid, confirmed booking. Order the tests for a system you already run, or get them built into a new one. You see every result yourself.

  • Tests and reports are yours
  • Access to the test platform
  • Free brief and quote
booking.example-studio.comExample

Test run before the release

Booking flow, payments, calendars, peak load

47
Passed
1
Failed
4
Kinds of tests
  • E2EBook, pay, reschedule, cancelChrome, phonePassed
  • E2ETwo customers, one slotsame secondPassed
  • APIPayment webhook arrives twiceone chargePassed
  • ManualBack button after paymentslot booked twiceFailed
  • Load500 customers, 40 slots0 doublesPassed
  • Screenshot of the failed step saved
  • Test bookings cancelled
  • Report open to the client
An example test run. You open the same view yourself, on the test platform.
Kinds of tests: end-to-end, API, manual, load
4
Ways to order: on their own or with a new system
2
Yours: test code, results and reports
100%
Brief, test plan and quote
$0

Do you need a new system to get it tested?

No. We test a system someone else built the same way we test our own.

  • On their own

    Tests for a system you already run

    Your team or another vendor built it, or it runs on a booking tool. We write the tests, run them and hand over the suite with a report of what we found.

    • Custom systems, WordPress booking plugins and booking SaaS pages
    • A test plan and one fixed quote before we start
    • Every bug with the steps that show it, the costly ones first
    • The test suite stays with you and your developers
  • Part of the build

    Tests built into a new system

    When we build your booking system, the tests are written with it, not after it. They are part of the fixed project price.

    • Tests grow with every feature, from the first week
    • They run on every change before it goes live
    • You get access to the repository and to the test platform, for example Katalon
    • You watch the results during the build, not only at the handover

What kinds of tests do we run?

Four kinds, because each one finds what the others miss.

  • Automated end-to-end tests

    Scripts that go through the booking flow as a customer does, in a real browser, on a phone and on a desktop: pick a slot, fill the form, pay, get the confirmation, reschedule, cancel.

    $ book → pay → reschedule → cancel→ all steps passed

  • API and integration tests

    The API, the webhooks and everything the system talks to: payments, calendars, email and SMS, CRM and ERP. Also what happens when one of them is slow or answers with an error.

    $ payment webhook arrives twice→ one booking, one charge

  • Manual and exploratory tests

    A person uses the system the way no script would: odd inputs, the back button, two tabs, a slow phone. This is how the bugs nobody planned for are found.

    $ back button after payment→ bug: slot booked twice

  • Load tests

    What happens at the peak: sign-ups that open at 9:00, a ticket sale, many people after the same slot. We measure how many customers the system serves and where it slows down.

    $ 500 customers, 40 slots, 60 s→ 40 bookings, 0 doubles

Security is a separate, free audit →

What goes wrong in a booking system?

The same places in most booking systems. This is where the tests start.

  • Two people, one slot

    Two customers click the last free slot in the same second. Exactly one gets it, and the other is told at once.

  • Time zones and clock changes

    A booking made from another time zone, or on the night the clocks change, lands at the right hour in every calendar.

  • Payments that stop halfway

    A declined card, a closed tab, a payment confirmed late. No paid booking is lost and no slot stays blocked for nothing.

  • Cancellations and refunds

    A late cancellation, a no-show, a deposit, a pass: the rules you set are the rules the system keeps.

  • Reminders and confirmations

    The right message to the right person at the right time, also after a booking was moved.

  • Calendars and other systems

    Google and Outlook calendars, your CRM and your invoices stay in step when a booking is made, moved or cancelled.

Nothing hidden

What do you see as the client?

Everything we see. The results are not a summary we write for you. You open them yourself, whenever you want.

  • The repository

    The test code sits next to the code of the system. Your developers can read it, run it and add to it.

  • The test platform

    Your own access to the platform the tests run on, for example Katalon: every run, what passed, what failed and when.

  • A report after every run

    Which paths were tested, which failed, and a screenshot of the step that failed.

  • Bugs with the steps

    Each bug comes with the steps to repeat it, in the tracker your team already uses or in ours.

  • The history

    How the results change from release to release, so you can tell whether the system gets better or worse.

  • Everything at the handover

    Test code, test data and instructions are yours, with no licence from us.

Which test tools do we work in?

Tools an AI agent can drive. Each one below has an MCP server, so an agent starts the runs, reads the results and reports what failed, and a person checks its work.

  1. A change is readyNew feature or fix
  2. The agent starts the runThrough the MCP server
  3. The tools run the testsBrowser, API, load
  4. The agent reads the resultsAnd writes up each bug
  5. A person checksBefore it goes live
  • MCP server

    Katalon

    Test cases, scheduled runs and results in one place. This is the view you get access to as the client.

  • MCP server

    Playwright

    Tests that click through the booking flow in a real browser. The code lives in your repository.

  • MCP server

    BrowserStack

    The same tests on real phones and on many browsers, with no drawer full of devices.

  • MCP server

    Postman

    Collections of API calls that check every endpoint and every answer it gives.

  • MCP server

    Grafana k6

    Scripts that send the traffic of a peak hour and measure where the system slows down.

  • MCP server

    Qase

    Test cases and manual runs, so what a person checked is written down too.

These are examples, not a fixed set. If your team already works in another test tool, we work in it too.

What does testing cost?

One fixed price, quoted before we start. The brief, the test plan and the quote are free.

  • 01

    Tests for a system you run

    Fixed quote

    Set by the number of booking paths, the integrations and the kinds of tests. You get it with the test plan, before any work.

  • 02

    Tests with a new system

    Included

    Part of the fixed project price, typically $15,000 to $50,000. Nothing is added for the tests.

  • 03

    A load test before a peak

    Fixed quote

    One test before a sale, a season opening or a campaign, with a report on where the system slows down.

No subscription from us and no fee per test run. The tests are yours to run as often as you like. See the full pricing.

How does a testing project run?

Four steps, and you know the price after the second.

  1. 1

    Tell us about the system

    What it does, what it runs on and what worries you most. The brief is free.

  2. 2

    Test plan and quote

    We list the booking paths and integrations to test and the kinds of tests, with one fixed price.

  3. 3

    We write and run the tests

    On a test copy of your system where there is one. You get access to the results from the first run.

  4. 4

    Report and handover

    Every bug with the steps to repeat it, and the test suite with instructions, ready for your team.

What do people ask about testing?

How much does testing a booking system cost?
Can you test a system you did not build?
Which test tools do you use?
Why does it matter that a test tool has an MCP server?
Who owns the tests?
Will the tests disturb our live system?
Is this the same as a security audit?
How long does it take?
What do you need from our team?
Who fixes the bugs you find?

Get started

Tell us what to test

Describe your booking system and what worries you. You get a test plan and a fixed quote, with no commitment.