Add a Project

What is a project?

A project is the top-level workspace in Timerise. Everything you configure — services, team members, locations, assets, booking pages, and availability rules — lives inside a project. Think of a project as a distinct business or operational unit.

Common reasons to use multiple projects:

• You run multiple business locations with separate teams and services.
• You manage booking operations for different clients or brands.
• You want to separate internal scheduling (e.g., staff shifts) from customer-facing bookings.
• You need different billing or subscription plans for different parts of your business.

Each project is self-contained. Team members, services, and settings in one project are not shared with another project unless explicitly configured.

What settings does a project have?

Each project includes its own configuration for:

• Name and logo — Used on booking pages and in customer communications.
• Timezone — The default timezone for all services and availability within the project.
• Locale and language — Controls the default language for customer-facing booking pages.
• Booking page URL — A unique public URL for the project's booking widget.
• Notification settings — Email and SMS templates for confirmations, reminders, and cancellations.
• Payment configuration — Stripe integration and pricing rules per service.
• Team members — Each project has its own set of invited members and their roles.

How to add a new project

Currently, creating a new project requires contacting the Timerise team. Self-service project creation through the admin interface is planned for a future release.

Option 1: Contact support

Reach out via the in-app chat or email support@timerise.io. Include a brief description of the new project (name, timezone, intended use) and the team will provision it for you.

Option 2: Use the API

If you manage multiple projects programmatically, you can create projects via the Timerise GraphQL API. Full API documentation is available at: studio.apollographql.com/public/TIMERISE-API/variant/production/home

How projects relate to services and team members

• Services are created within a project. A service cannot span multiple projects.
• Team members are invited per project. A person can be a member of several projects using the same email address, but their role and permissions are set independently in each.
• Billing is managed at the account level and covers all projects on your plan. Contact support if you need separate invoicing per project.

Notes

• You can switch between projects using the project selector in the top navigation of the admin interface.
• Deleting a project is a permanent action and will remove all associated services, bookings, and settings. Contact support before proceeding with deletion.