Booking systems for law firms

A consultation booking system for your law firm

Clients phone to book a first consultation, someone takes their details by hand, and a conflict of interest shows up only after the meeting is set. We build booking systems for law firms and legal practices: paid consultations, an intake form and a conflict check before the meeting, lawyer calendars and secure documents, with the code and client data owned by you.

The prototype and the quote are free, with no commitment.

Prototype and quote
48 h
Build time
2–3 weeks
Fixed price, typically
$15–50k
Commission on bookings
0%

What the system looks like for law firms

Matter firstOffice or videoFree times from Outlook
ashfordlane.com/consult
ALAshford & LanePractice areasOur lawyersFeesBook a consultation
✓Matter2Lawyer and time3Details and payment
FamilyEmploymentProperty
Claire AshfordFamily law · officeOffice
Daniel OkoroFamily law · by videoVideo
Helen PriceFamily law · officeOffice
November 2026‹›
MTWTFSS
12345678910111213141516171819202122232425262728293031
Wed 4 Nov
09:0010:0011:3013:0014:3016:00
Family law, Wed 4 Nov, 10:00Claire Ashford, 1 hour, paid nowContinue

Clients book a consultation

Consultations by lawyerRequests to checkDocuments received
9:41
ALAshford & LaneReception
Wed 4 Nov
ConsultationsRequestsLawyers
18Consultations today4Requests to check
09:00 Family lawC. Ashford · paidArrived
10:00 EmploymentD. Okoro · videoLink sent
11:30 PropertyH. Price · documents receivedBooked
New requestBusiness disputeTo check

Reception sees the day

What do your people and customers see?

Intake and conflict check

The client describes the matter and names the other party. The time is held until the firm checks for a conflict, then confirmed or declined.

Client and other party
app.ashfordlane.com/requests
ALAshford & LaneRequests
DisputeM. NovakNew
DivorceR. CarterNew
LeaseJ. SilvaDone
Business disputeRequested for Thu 5 Nov, 14:00 · H. Price
ClientMarta Novak, Novak Studio LtdOther partyGreenline Supplies Ltd
MatterUnpaid invoices under a supply contract
No match among clientsNo match among other parties
Confirm the timeDecline politely

Checked before it is confirmed

Paid consultations

The client pays for the first consultation when booking. Your cancellation rules decide what is refunded.

How the Bookable events module works
Fewer no-shows
9:41
ALAshford & Lane
First consultationClaire Ashford · Wed 4 Nov, 10:00
Family law, 1 hourAt the office$150
Card•••• 4242Free to cancel up to 24 hours before. The invoice comes by email.Pay and book

Paid when booked

How does your team run it?

Reception and lawyers work in one panel: requests waiting for a conflict check, each lawyer's day and payments.

Consultations by lawyerConflict checksPayments
app.ashfordlane.com
Today, 4 NovSearchNew booking
18Consultations4Waiting for a check$2,700Paid today9 of 11Lawyers in
Consultations
TimeMatterClientLawyerStatus
09:00Family lawS. ByrneC. AshfordDone
10:00EmploymentA. RossiD. OkoroVideo
11:30PropertyT. LundH. PriceBooked
14:00Business disputeM. NovakH. PriceTo check
15:30WillsE. GrantC. AshfordPaid

The admin panel for the firm

What can a booking system for law firms do?

You don't have to order everything at once. Start with booking and payments.

Consultations by matter

Clients pick the matter first: family, employment, property or business. The system offers the lawyers who handle it, at the office or by video.

How the Time-slot generator module works

Lawyer calendars

Consultations land in each lawyer's Outlook calendar, and court dates and other busy time block the slots.

How the Microsoft calendar sync module works

Video consultations

A Teams or other video link in every remote consultation, sent with the confirmation.

Secure documents

Clients upload documents before the meeting to a private space, not to an email inbox.

Invoices

An invoice for every paid consultation, numbered in order and sent as a PDF.

How the Invoicing module works

Client confidentiality

Single sign-on for staff, a log of who opened which matter, and data in the region you choose.

When is your own system worth it?

A ready-made platform is a good start. If it does all you need, stay with it. Your own system makes sense when:

  • Lawyers and staff spend time on the phone just to set up a first meeting
  • You must check for a conflict of interest before you meet a client
  • First consultations are paid, or no-shows cost you hours
  • Client data must stay private, in a region you choose

What custom booking software includes

Compared with SaaS

What do law firms gain over a SaaS platform?

A platform is rented and shared. Your own system is built for you and owned by you.

  • Conflict check

    On a SaaS platform: A booking tool confirms the time at once, before anyone checks for a conflict.

    With your own system: The request waits for your conflict check, and the client hears back after it.

  • Client data

    On a SaaS platform: Client names and matters sit on the vendor's servers, under the vendor's terms.

    With your own system: The system runs where you choose, and your firm decides who can read the data.

  • Calendars

    On a SaaS platform: Lawyers keep a second calendar beside Outlook.

    With your own system: Consultations land in Outlook, and busy time blocks the slots.

  • Cost

    On a SaaS platform: Fees per lawyer grow with the firm.

    With your own system: One fixed price, however many lawyers you have.

How do we start?

  1. 01

    Brief

    About 15 minutes, with our AI, whenever it suits you.

  2. 02

    Prototype

    A clickable prototype on your data and a quote within 48 hours.

  3. 03

    Scope

    Changes from your feedback, then a fixed price.

  4. 04

    Build and launch

    Code, documentation and 3 years of support.

What do owners ask first?

Who can see our clients' data?
Can we check for a conflict before a consultation is confirmed?
Can it connect to our case management software?
How much does it cost?
How long does it take?
We already use a booking tool. What happens to our data?
Who owns the system?

Get started

See your law firms system before you decide

Describe how you take bookings. Within 48 hours you get a prototype and a quote.

Using an AI assistant? It can write the brief for you through our MCP server.