Booking systems for home service companies

A booking system for your home service team, from booking to the job

Customers want a time window, the office wants a sensible route, and the technician needs the job details on the phone. We build booking systems for cleaning, repair and installation companies: jobs booked by area and skill, technician schedules, a field app and payments, with the code and customer data owned by you.

The prototype and the quote are free, with no commitment.

Prototype and quote
48 h
Build time
2–3 weeks
Fixed price, typically
$15–50k
Commission on bookings
0%

What the system looks like for home service companies

Photos of the problemWindows, not exact hoursPrice shown first
brightsidehome.com/book
BHBrightside HomeCleaningRepairsInstallationsBook a job
✓Job2Time window3Your details
RepairsCleaningInstallations
Boiler serviceAbout 1 hour$95
Leaking tapAbout 45 min$70
Radiator bleedAbout 30 min$55
Address14 Elm Road, RiversideWhat is wrongBoiler loses pressure
Add photo
Thu 22 Oct, a technician is nearby
8:00 to 10:0010:00 to 12:0014:00 to 16:00
Boiler service, Thu 22 Oct, 10:00 to 12:00Tom Walsh, Gas SafeContinue

Customers book a job

Jobs on the mapTechnicians liveQuotes waiting
9:41
BHBrightside HomeToday
Thu 22 Oct
MapTechniciansQuotes
TMJ
Tom Walsh4 jobs · RiversideOn the way
Maria Silva3 jobs · Old TownOn a job
Jake Brown5 jobs · North EndNext 12:00

The office plans the day

What do your people and customers see?

Booking by area

Customers enter their address and pick a time window. The system only offers windows when a technician is nearby.

Address first
9:41
BHBrightside Home
Your address14 Elm Road, Riverside
TMJ
8:00 to 10:00Tom is in RiversideFree
10:00 to 12:00Tom is in RiversideFree
12:00 to 14:00Nobody nearbyFull
14:00 to 16:00Maria is closeFree

Windows when someone is near

Field app

Technicians see the day's jobs, addresses and notes, take photos and collect a signature. It keeps working without signal.

Works without signal
9:41
BHBrightside HomeJob 3 of 4
Boiler service14 Elm Road · 10:00 to 12:00Offline
Pressure checkedValve replacedCustomer shown the boiler
Customer signature
Finish the jobSyncs when the signal returns

The job on the technician's phone

How does your team run it?

The office works in one panel: jobs on a map and by technician, quotes, recurring visits and payments.

Jobs by technicianQuotes and recurring visitsPayments
app.brightsidehome.com
Today, 22 OctSearchNew booking
27Jobs today6Quotes to send9 of 10Technicians out$3,840Paid today
Jobs
WindowJobCustomerTechnicianStatus
8:00 to 10:00Leaking tapS. OkaforT. WalshDone
10:00 to 12:00Boiler serviceJ. MurphyT. WalshOn site
10:00 to 12:00Deep cleanL. MoreauM. SilvaOn site
12:00 to 14:00Radiator bleedP. IvanovaJ. BrownOn the way
14:00 to 16:00Weekly cleanK. NowakM. SilvaRecurring

The admin panel for the office

What can a booking system for home service companies do?

You don't have to order everything at once. Start with booking and payments.

Technician schedules

Skills, working hours and areas per technician, so a boiler job goes to someone who services boilers.

How the Time-slot generator module works

Quotes before the job

Customers describe the job and add photos, and the office sends a quote they accept online.

Recurring visits

Weekly cleaning or a yearly service, booked once and repeated, with the same technician when possible.

Reminders and arrival

A reminder the day before and a message when the technician is on the way.

Payments and invoices

Card payment after the job, and the invoice sent at once.

How the Invoicing module works

Calendar sync

Jobs land in each technician's Google or Outlook calendar.

How the Google Calendar sync module works

When is your own system worth it?

A ready-made platform is a good start. If it does all you need, stay with it. Your own system makes sense when:

  • Your technicians drive between jobs all day
  • Jobs need a quote before they can be booked
  • You offer recurring visits
  • The office copies jobs from email and phone calls into a calendar

What custom booking software includes

Compared with SaaS

What do home service companies gain over a SaaS platform?

A platform is rented and shared. Your own system is built for you and owned by you.

  • Routes

    On a SaaS platform: Customers pick any hour, wherever the technician is that day.

    With your own system: Customers see the windows when a technician is nearby.

  • The office

    On a SaaS platform: Jobs come by phone and email and are typed in by hand.

    With your own system: Customers book and accept quotes online, and the job is ready.

  • In the field

    On a SaaS platform: Technicians call the office for the address and the notes.

    With your own system: Everything is in the field app, even without signal.

  • Cost

    On a SaaS platform: Fees per technician grow with the team.

    With your own system: One fixed price, however many technicians you have.

How do we start?

  1. 01

    Brief

    About 15 minutes, with our AI, whenever it suits you.

  2. 02

    Prototype

    A clickable prototype on your data and a quote within 48 hours.

  3. 03

    Scope

    Changes from your feedback, then a fixed price.

  4. 04

    Build and launch

    Code, documentation and 3 years of support.

What do owners ask first?

Can customers book a time window instead of an exact hour?
Does the field app work without signal?
How much does it cost?
How long does it take?
We already use a booking tool. What happens to our data?
Who owns the system?

Get started

See your home service companies system before you decide

Describe how you take bookings. Within 48 hours you get a prototype and a quote.

Using an AI assistant? It can write the brief for you through our MCP server.