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The End of SaaS Compromises. How AI Brings Back the 'Software as a Product' Era?

by Mateusz Sowa
The End of SaaS Compromises. How AI Brings Back the 'Software as a Product' Era?

For years, we lived in a binary world. Either you chose SaaS, accepting compromises and "universal" processes you couldn't change, or you invested a fortune in Custom Development, waiting months for the first results.

That era is ending now.

The AI revolution means personalization is no longer a luxury, but a standard within reach. Today, thanks to artificial intelligence, creating a product perfectly tailored to your needs takes as long as configuring a ready-made SaaS used to take.

We're going back to the roots. We're returning to Software as a Product.

Software as a Product (SaaP) – What Does It Really Mean?

In the flood of acronyms, it's easy to get lost, but the definition of SaaP in the AI era is simple and liberating. It's a model that combines the best of both worlds:

  1. Ownership: The frontend, the "head" of your system – interfaces, unique processes, client-facing logic – is yours. You have the source code. You're not a hostage to a vendor who can change pricing or disable a feature critical to you overnight.
  2. Maintenance and Infrastructure: The backend, the "heart and lungs" – security, database, scalability, API – you get as a service. It's a stable foundation you don't have to build or patch.

In this model, you don't rent tools. You buy your own product, built on solid, maintained foundations.

New Category: The End of "Do-Everything" Monoliths

The Enterprise market already understands that monolithic "do-everything" (All-in-One) systems become a ball and chain. They're large, sluggish, and hard to modify.

Solutions like Open Mercato are pioneering a new category of software. They introduce standards like the Open-Closed Principle (OCP) – systems open to extensions but closed to core modifications. This lets you add new modules without risking breaking the entire system. No more dead-ends where every update threatens disaster.

It's proof that the market has matured to modularity. But modularity is just the beginning.

Timerise: Your Booking Expert in a Hybrid World

While Open Mercato is a brilliant solution for broad applications (mainly in CRM/ERP areas), Timerise goes a step further in specialization. We focus on one hellishly difficult area: General Booking Problems.

If you've ever tried to build a booking system from scratch, you know what we mean. Time zones, real-time resource availability, complex cancellation rules, split payments, recurring events... It's a bottomless pit.

Most "universal" solutions offer only basic features here. At Timerise, "hard booking problems" are solved out of the box.

Our Hybrid Approach:

  1. Foundation (Backend): We give you a stable, battle-tested GraphQL API. It precisely describes WHAT can be done (book, cancel, check availability), but doesn't dictate HOW you show it to the client. It's an engine that works. Always. (More on why GraphQL is the perfect backend for AI agents).
  2. Facade (Frontend + AI): This is where the magic happens. You don't have to spend months drawing mockups and coding forms. We use AI to generate a dedicated frontend based on your brief specification. We have most components ready for you to use, and everything works great with popular standards like Tailwind CSS and shadcn/ui. AI "understands" your business needs and creates an interface that's yours.

Why Does This Change the Game? (Timerise Rules!)

  • Code ownership: The generated frontend belongs to you. You can develop it freely, and if you ever want to change the backend provider (though we doubt you'll want to!), your business "face" stays with you.
  • Security (Tenant-Scoped): Security isn't an add-on. We use Supabase and pgcrypto to encrypt data with unique keys for each organization. Your data is safe even if the database itself leaks – this is the standard required in Healthtech and Fintech.
  • AI-Supportive: Our system isn't just a "form on the internet." The data structure in Timerise is designed to be understandable to AI Agents. Your system can "talk" to bots and assistants without additional layers.
  • Automated AI Development Cycle: You report an issue and typically within tens of minutes you get a ready version on Sandbox. Every update is coded by AI, goes through cross-check by an alternative LLM model and final Human Review before merge. You test and decide if the change goes to production. Clean delivery, zero unnecessary procedures.

Software House: From Hourly Seller to Business Partner

This is also a revolution for Software Houses. The "Time & Material" model (selling programmer hours) is slowly going away. Clients expect results, not invoices for man-hours.

Thanks to the Open Mercato and Timerise approach, Software Houses can change their business model:

  • Instead of writing 80% infrastructure code (CRUDs, authorization), they get it "out of the box."
  • They focus on 20% unique value for the client (business logic, UX).
  • They sell finished products and value, generating higher margins, instead of "grinding" hours on repetitive tasks.

Summary

Stop looking for a "solution for everything," because those are usually good for nothing specific. Don't build everything from scratch either, because life and budget are too precious.

Choose Software as a Product. Choose ownership, security, and expertise. In the world of bookings, the choice is simple.

Timerise. Because your business deserves more than a "universal form."

Discover how Timerise can transform your booking system →

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Mateusz Sowa