# Timerise.ai > Custom Booking Systems & API-First Reservation Engine. ## Summary Timerise has evolved from a standard SaaS into a **specialized development agency** and open-source platform. We build bespoke, high-scale reservation systems for businesses that have outgrown rigid off-the-shelf software. We also provide our core engine as an open-source API for developers. This **headless booking engine** allows for complete control over the user experience. ## Core Offerings 1. **Custom Development Agency**: We design, build, and maintain custom booking flows tailored to specific business logic. 2. **Open Source Booking Engine**: A headless, API-first core for managing services, calendars, and bookings. 3. **Managed Infrastructure**: Enterprise-grade hosting and support for high-volume reservation needs. ## Use Cases (Who is this for?) - **Service Marketplaces**: Platforms connecting service providers (e.g., barbers, tutors) with customers. - **Medical & Healthcare**: Multi-location clinics requiring HIPAA-compliant data handling and complex patient scheduling. - **Ticketing & Events**: High-concurrency booking infrastructure for workshops, webinars, and concerts. - **Enterprise Resource Planning**: Internal scheduling tools for meeting rooms, equipment, and fleet management. - **Educational Platforms**: Class scheduling and course management systems. ## Integration Logic (How it works) Timerise abstracts the complexity of time management so developers focus on UI/UX: - **Atomic Availability Engine**: Prevents double-bookings even under high load using transactional database locks. - **Timezone Intelligence**: Automatically normalizes all datetimes to UTC, serving availability in the user's local time. - **Rule-Based Scheduling**: Supports complex logic like "buffer times", "minimum notice periods", and "grouped services". - **Webhooks & Events**: Emits real-time webhooks (`booking.created`, `payment.failed`) to sync with CRMs (Salesforce, HubSpot) or Payment Gateways (Stripe, Adyen). ## Implementation Example Developers can query availability using our GraphQL API. Here is a standard pattern for fetching available slots: ```graphql query GetAvailableSlots { services { id name slots( filter: { dateTimeFrom: "2024-01-01T00:00:00Z" dateTimeTo: "2024-02-01T00:00:00Z" } ) { dateTimeFrom dateTimeTo status } } } ``` ## Developer Resources - **API Endpoint**: `https://api.timerise.ai/graphql` - **Documentation**: [Docs](https://timerise.ai/docs) - **GitHub**: [Open Source Repo](https://github.com/timerise-ai) - **NPM Components**: `@timerise/react` (UI components for building custom flows) ## Contact & Pricing - **Custom Projects**: Start a conversation via the automated brief on [timerise.ai](https://timerise.ai). - **Open Source**: Free to self-host. - **Cloud API**: Usage-based pricing for the managed API.