# Let walk-in customers serve themselves

> A self-service booking kiosk and check-in for your venue: walk-up bookings, QR check-in and queue screens, connected to the same booking system.

Page: https://timerise.ai/features/kiosk-and-check-in

A booking feature Timerise builds into custom booking systems its clients own. One fixed project price, typically $15,000 to $50,000, with this feature part of it. Last updated: 2026-10-20.

A queue at the desk while your team answers the phone. We build a self-service kiosk and check-in into your booking system: walk-up bookings, arrival by QR code and screens that call the next person.

What goes wrong without it:
- Walk-in customers wait for someone to be free. Booked customers stand in the same queue just to say they have arrived.
- Kiosks bought off the shelf have their own booking data, so the desk and the kiosk do not agree.

How we build it, to the client's rules:
- Walk-up booking: A touchscreen with a few large steps, an on-screen keyboard and a reset when the customer walks away.
- Check-in by QR code: The customer scans the code from their confirmation, and your team sees they have arrived.
- Queue screens: Screens in the waiting area call the next number and show where to go.
- Pay at the kiosk: Payment by card, by QR code on the customer's phone or at the counter.

Compared with a SaaS tool:
- One system. In a SaaS tool: The kiosk keeps its own copy of the bookings. In your own system: Kiosk, desk and online booking share the same data.
- Hardware. In a SaaS tool: Only the screens the vendor sells. In your own system: Any touchscreen or tablet you choose.

Agent Skills that build it:
- /skills/booking-kiosk
- /skills/digital-signage

Industries that use it:
- Booking systems for public offices (/industries/public-sector)
- Booking systems for clinics (/industries/clinics)
- Booking systems for events and festivals (/industries/events)

FAQ:
- Q: What hardware do we need?
  A: Any touchscreen or tablet with a browser. We can help you choose, but you buy it where you want.
- Q: What does this feature add to the price?
  A: It is part of the one fixed price for your system, and you see it in the quote before the build starts. Most projects cost $15,000 to $50,000 in total, paid once, with no subscription and no commission on bookings.
- Q: Can you add it to a system we already run?
  A: Yes. We build it into a new system or into the one you already run, with its own quote. When the feature has an Agent Skill, your own developers can also build it with the skill.
- Q: Who owns the code?
  A: You do. The code, the data and the documentation are handed over, and the system runs in your cloud account or on ours. Every project includes 3 years of support.

Often built together:
- Works when the internet fails (/features/offline-mode)
- Tickets and events with capacity (/features/tickets-and-events)
- Rooms, desks and equipment (/features/resources)

All features: /features. Start with a free brief: /brief.