# Find the bugs in your booking system before your customers do

> We test booking systems: end-to-end, API, manual and load tests. Ordered for the system you run, or built into a new one. You see every result.

Page: https://timerise.ai/booking-system-testing

We test booking systems the way customers use them: every path from a free slot to a paid, confirmed booking. Order the tests for a system you already run, or get them built into a new one. You see every result yourself.

- Tests and reports are yours
- Access to the test platform
- Free brief and quote

- Kinds of tests: end-to-end, API, manual, load: 4
- Ways to order: on their own or with a new system: 2
- Yours: test code, results and reports: 100%
- Brief, test plan and quote: $0

## Do you need a new system to get it tested?

No. We test a system someone else built the same way we test our own.

### Tests for a system you already run

Your team or another vendor built it, or it runs on a booking tool. We write the tests, run them and hand over the suite with a report of what we found.

- Custom systems, WordPress booking plugins and booking SaaS pages
- A test plan and one fixed quote before we start
- Every bug with the steps that show it, the costly ones first
- The test suite stays with you and your developers

### Tests built into a new system

When we [build your booking system](/custom-booking-software), the tests are written with it, not after it. They are part of the fixed project price.

- Tests grow with every feature, from the first week
- They run on every change before it goes live
- You get access to the repository and to the test platform, for example Katalon
- You watch the results during the build, not only at the handover

## What kinds of tests do we run?

Four kinds, because each one finds what the others miss.

- Automated end-to-end tests: Scripts that go through the booking flow as a customer does, in a real browser, on a phone and on a desktop: pick a slot, fill the form, pay, get the confirmation, reschedule, cancel.
- API and integration tests: The API, the webhooks and everything the system talks to: payments, calendars, email and SMS, CRM and ERP. Also what happens when one of them is slow or answers with an error.
- Manual and exploratory tests: A person uses the system the way no script would: odd inputs, the back button, two tabs, a slow phone. This is how the bugs nobody planned for are found.
- Load tests: What happens at the peak: sign-ups that open at 9:00, a ticket sale, many people after the same slot. We measure how many customers the system serves and where it slows down.

Read more: [Security is a separate, free audit](/security-audit).

## What goes wrong in a booking system?

The same places in most booking systems. This is where the tests start.

- Two people, one slot: Two customers click the last free slot in the same second. Exactly one gets it, and the other is told at once.
- Time zones and clock changes: A booking made from another time zone, or on the night the clocks change, lands at the right hour in every calendar.
- Payments that stop halfway: A declined card, a closed tab, a payment confirmed late. No paid booking is lost and no slot stays blocked for nothing.
- Cancellations and refunds: A late cancellation, a no-show, a [deposit](/features/deposits-and-payments), a pass: the rules you set are the rules the system keeps.
- Reminders and confirmations: The right message to the right person at the right time, also after a booking was moved.
- Calendars and other systems: Google and Outlook calendars, your CRM and your invoices stay in step when a booking is made, moved or cancelled.

## What do you see as the client?

Everything we see. The results are not a summary we write for you. You open them yourself, whenever you want.

- The repository: The test code sits next to the code of the system. Your developers can read it, run it and add to it.
- The test platform: Your own access to the platform the tests run on, for example Katalon: every run, what passed, what failed and when.
- A report after every run: Which paths were tested, which failed, and a screenshot of the step that failed.
- Bugs with the steps: Each bug comes with the steps to repeat it, in the tracker your team already uses or in ours.
- The history: How the results change from release to release, so you can tell whether the system gets better or worse.
- Everything at the handover: Test code, test data and instructions are yours, with no licence from us.

## Which test tools do we work in?

Tools an AI agent can drive. Each one below has an MCP server, so an agent starts the runs, reads the results and reports what failed, and a person checks its work.

- Katalon (Test platform, MCP server): Test cases, scheduled runs and results in one place. This is the view you get access to as the client.
- Playwright (End-to-end tests, MCP server): Tests that click through the booking flow in a real browser. The code lives in your repository.
- BrowserStack (Phones and browsers, MCP server): The same tests on real phones and on many browsers, with no drawer full of devices.
- Postman (API tests, MCP server): Collections of API calls that check every endpoint and every answer it gives.
- Grafana k6 (Load tests, MCP server): Scripts that send the traffic of a peak hour and measure where the system slows down.
- Qase (Manual tests, MCP server): Test cases and manual runs, so what a person checked is written down too.

These are examples, not a fixed set. If your team already works in another test tool, we work in it too.

## What does testing cost?

One fixed price, quoted before we start. The brief, the test plan and the quote are free.

- Tests for a system you run: Fixed quote. Set by the number of booking paths, the integrations and the kinds of tests. You get it with the test plan, before any work.
- Tests with a new system: Included. Part of the fixed project price, typically $15,000 to $50,000. Nothing is added for the tests.
- A load test before a peak: Fixed quote. One test before a sale, a season opening or a campaign, with a report on where the system slows down.

No subscription from us and no fee per test run. The tests are yours to run as often as you like. [See the full pricing](/pricing).

## How does a testing project run?

Four steps, and you know the price after the second.

- 1. Tell us about the system: What it does, what it runs on and what worries you most. The brief is free.
- 2. Test plan and quote: We list the booking paths and integrations to test and the kinds of tests, with one fixed price.
- 3. We write and run the tests: On a test copy of your system where there is one. You get access to the results from the first run.
- 4. Report and handover: Every bug with the steps to repeat it, and the test suite with instructions, ready for your team.

## What do people ask about testing?

- Q: How much does testing a booking system cost?
  A: It depends on the number of booking paths, the integrations and the kinds of tests. You get one fixed quote with the test plan, before any work. With a system we build, the tests are in the project price.
- Q: Can you test a system you did not build?
  A: Yes. Custom systems, WordPress booking plugins and booking SaaS pages alike. On a SaaS tool we test your own booking page and account, not the vendor's platform.
- Q: Which test tools do you use?
  A: The ones that fit your system and your team, for example Katalon, Playwright, BrowserStack, Postman, Grafana k6 and Qase. We pick tools that have an MCP server, so an AI agent can run the tests and read the results. If your team already works in a test tool, we work in it too.
- Q: Why does it matter that a test tool has an MCP server?
  A: An MCP server lets an AI agent use the tool the way a person does: start a run, read what failed, write up the bug. So the tests run on every change without anyone remembering to start them, and a person reads the result.
- Q: Who owns the tests?
  A: You do. The test code, the test data, the results and the reports are yours, and your developers can run and extend them without us.
- Q: Will the tests disturb our live system?
  A: We test on a test copy where there is one. On a live system we agree the hours, use test accounts and cancel every test booking. A load test never runs on a live system without your written consent.
- Q: Is this the same as a security audit?
  A: No. Testing checks that the system does what it should. The security audit checks whether someone can misuse it, and it is a separate, free service.
- Q: How long does it take?
  A: It depends on the size of the system. The test plan gives the dates together with the quote, and you see the first results as soon as the first tests run.
- Q: What do you need from our team?
  A: Someone who can give us a test copy or test accounts and answer questions about the booking rules. We do the rest.
- Q: Who fixes the bugs you find?
  A: You decide: your team, your current vendor or us. Each bug is written so that a developer can act on it the same day.

## Tell us what to test

Describe your booking system and what worries you. You get a test plan and a fixed quote, with no commitment.

Start with a free brief: /brief